Privacy Policy
Last updated: January 2026. DS160GuideAI ("we," "us," "our") operates ds160guide.ai. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and services.
Information We Collect
We collect information you provide directly: account registration data (email, name, nationality), DS-160 preparation answers, payment information processed by Stripe (we do not store full card numbers), contact form submissions, and email preferences. We automatically collect usage data: IP address, browser type, pages visited, referral source, and device identifiers via cookies and analytics.
How We Use Information
We use data to deliver guided preparation, generate AI reviews and PDF reports, process payments, communicate about your account, improve our product, prevent fraud, and comply with legal obligations. AI analysis processes answer content to produce consistency feedback.
Legal Bases
Where applicable under GDPR, we process data based on contract performance (providing services you purchase), legitimate interests (security, analytics, product improvement), and consent (marketing emails where required).
Sharing
We share data with service providers: Stripe (payments), Anthropic (AI analysis), email delivery providers, and hosting infrastructure. We require appropriate safeguards. We may disclose information if required by law or to protect rights and safety. We do not sell personal information.
Retention
Account and application data are retained while your account is active and for a reasonable period afterward unless you request deletion subject to legal retention requirements. Payment records may be kept for tax and audit purposes.
Security
We implement industry-standard technical and organizational measures including encryption in transit, access controls, and secure password hashing. No method is 100% secure; use strong unique passwords.
Your Rights
Depending on jurisdiction you may access, correct, delete, or export personal data, and object to or restrict processing. Contact support@ds160guide.ai to exercise rights. EU residents may lodge complaints with supervisory authorities.
Cookies
We use essential cookies for sessions and CSRF protection, and analytics cookies if enabled. Manage preferences via browser settings.
Children
Services are not directed to children under 16. We do not knowingly collect data from children.
International Transfers
Data may be processed in the United States and other countries where providers operate. We implement appropriate transfer mechanisms where required.
Changes
We may update this policy. Material changes will be posted on this page with updated date.
Contact
Privacy inquiries: support@ds160guide.ai